PRIVACY POLICY
About This Policy
We care about your privacy and are committed to handling your personal information with care and transparency.
This policy explains how information is collected and used when you visit our website or place an order.
By using our website, you acknowledge the practices described below.
INFORMATION WE COLLECT
When you interact with our site, we may collect the following information:
Order & Contact Details
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Your name
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Email address
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Billing and shipping address
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Payment-related information (processed securely by our payment provider)
Website Usage Data
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Browser type and device information
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IP address and general location
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Pages viewed and interactions confirmed through cookies or analytics tools
Customer Communication
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Information you share when contacting us regarding an order or inquiry
HOW WE USE YOUR INFORMATION
Your information is used only when necessary and for purposes such as:
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Processing and fulfilling orders
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Sending order confirmations and delivery updates
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Responding to customer service enquiries
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Improving our website, products, and services
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Meeting legal, accounting, or regulatory requirements
We do not use your personal data for purposes unrelated to your interaction with our shop.
SHARING WITH TRUSTED PARTNERS
To operate our store efficiently, some information must be shared with trusted partners, including:
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Production & fulfillment partners (such as our print-on-demand provider, Gelato) to produce and ship your order
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Payment processors to securely handle transactions
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Shipping carriers to deliver your purchase
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Analytics services to help us understand site performance
We never sell or rent your personal data to third parties.
DATA RETENTION
We keep your personal information only for as long as needed to:
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Complete your order
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Provide customer support
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Comply with legal or tax obligations
When data is no longer required, it is securely deleted or anonymised.
YOUR RIGHTS
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections or updates
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Ask for deletion of your data
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Object to certain uses of your information
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Request data portability
To make a request, please contact us using the details below.
DATA SECURITY
We take reasonable measures to protect your information.
However, no online system can be guaranteed to be completely secure.
COOKIES & ANALYTICS
Our website uses cookies to support essential functions and understand site usage.
You can manage or disable cookies through your browser settings.
POLICY UPDATES
This policy may be updated from time to time to reflect operational or legal changes.
Any updates will be posted on this page.
CONTACT
If you have any questions about privacy or your personal data, please contact: